About the Service
Assured Staffing Solutions recruits dependable and experienced PRP Team Leads / Case Managers to support participant services and coordinate day-to-day PRP staff activities. The role may support staff communication, documentation quality, caseload follow-up, service coordination, and progress toward participant goals.
Key Responsibilities and Staffing Focus
- Provide direct PRP or case management services consistent with the approved Plan of Care and assigned role.
- Provide day-to-day guidance to assigned PRP Direct Care Staff / Caseworkers within delegated responsibilities.
- Coordinate caseload activities, assignments, and follow-up.
- Review service documentation for completeness, accuracy, timeliness, and alignment with participant goals.
- Conduct or coordinate chart and Plan of Care reviews as assigned.
- Assist with staff onboarding, orientation, training coordination, and competency follow-up.
- Facilitate team meetings, case consultation, and communication regarding participant needs.
- Escalate documentation, service-delivery, safety, or compliance concerns appropriately.
- Support quality improvement and preparation for audits, surveys, and program reviews.
Minimum Qualifications
- Education and experience appropriate to the Team Lead / Case Manager position and assigned PRP duties.
- Behavioral health, psychiatric rehabilitation, mental health, social services, case management, or related experience is preferred.
- Ability to coordinate staff activities and communicate effectively with participants and team members.
- Strong documentation, organization, problem-solving, and leadership skills.
- Ability to review service documentation and identify quality or compliance concerns.
- Successful completion of applicable background checks, qualification verification, credentialing, training, and competency requirements.
